Sue Finch Enterprises
Contact details
Name: Sue Finch
E-mail: soop.oftheday@btinternet.com
The type of personal information that is collected
Currently the following information is collected and processed:
- Personal identifiers, contacts and characteristics (name, age, pronouns, phone number, address, email address)
How this personal information is collected and why
Most of the personal information processed is provided directly by you for one of the following reasons:
- To enable us to contact one another
- To enable coaching to take place
- To enable continued professional development of the coach
How would your information be shared?
- Your permission will be sought for any testimonials.
- Your permission will be sought for the recording of sessions with the purpose of allowing the coach’s reflection on their professional practice.
- Your personal contact details would only be shared if something arose within our coaching contract which indicated that there was risk of harm to you or others.
- Handwritten notes taken during coaching sessions would be destroyed after they had been used to inform the note making processes.
| Information collected | How the information is collected | Why the information is collected | How the information may be used and shared |
| name, age, pronouns, phone number, address, email address | From you when you complete the pre coaching questionnaire and initial contract | To enable coach and coachee to engage effectively in coaching sessions. | To contact you regarding feedback. |
| Notes from coaching sessions | Handwritten jottings during sessions | To enable notes to be typed up and sent to coachee. | Handwritten notes are destroyed once typed notes have been made. Typed notes are sent to coachee. |
| Typed coachee notes | Notes are made after the coaching session | To enable coach and coachee to reflect on the session and inform future work. | Typed notes are anonymised after coaching sessions end and are used to inform the coach’s continuing professional development. |
| Evaluation responses | As a questionnaire when you have completed the coaching programme. | To enable reflection and continuing professional development for the coach. | You will decide whether any aspects of this feedback can be used by the coach for testimonials. |
| Video or transcript recording for the coach to review after the session. | Recording or transcript of meeting. | To enable reflection and continuing professional development for the coach. | For the coach’s continuing professional development and supervision. |
How your personal information is stored
Your information is securely stored on a password protected computer.
Your coaching records are kept for the duration of the coaching agreement whilst we are working together. Your records would then be anonymised once our coaching sessions have finished, i.e., name and contact details deleted and used only for reference purposes to inform my continued professional development.
What are the lawful bases for processing?
The lawful bases for processing are set out in Article 6 of the UK GDPR. At least one of these must apply whenever personal data is processed:
(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
(c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).
(d) Vital interests: the processing is necessary to protect someone’s life.
(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
(f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask for copies of your personal information.
Your right to rectification – You have the right to ask to rectify personal information you think is inaccurate or incomplete.
Your right to erasure – You have the right to ask for your personal data to be erased in certain circumstances.
Your right to restriction of processing – You have the right to ask for restriction in the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that the personal information you gave is transferred to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you. Please contact me if you wish to make a request.
How to complain
If you have any concerns about the use of your personal information, you can make a complaint by using the contact details on page 1.
You can also complain to the ICO if you are unhappy with how your data has been used.
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Sue Finch 